Shipping & Returns
Everything you need to know about getting your SOOOTRA products delivered and our return policy.
Shipping Options
Standard Shipping
3-5 business days
Free on orders $30+
Available for all U.S. addresses including Alaska and Hawaii.
Express Shipping
1-2 business days
$9.95
Get your order faster. Available for contiguous U.S. addresses.
Shipping Details
- Orders placed before 2 PM PT ship the same business day.
- You'll receive a tracking number via email once your order ships.
- Subscription orders ship automatically based on your selected frequency.
- We currently ship within the United States only.
Return Policy
30-Day Satisfaction Guarantee
We want you to love your SOOOTRA experience. If you're not satisfied with your order within 30 days of delivery, contact our support team for a full refund.
- Refund requests must be made within 30 days of the delivery date.
- Contact support@soootra.com to initiate a return.
- Refunds are processed within 5-7 business days after approval.
- Opened products are eligible for a refund under our satisfaction guarantee.